IIntroduction and general information
Data Protection Information
About us and our website
We, LABELVAGE, ZA Les Gardes, 10 rue des Gardes, 91370 Verrières-le-Buisson, France, operate this website. Please use the contact details provided on our website to contact us.
If you contact us, we will store and process the information you provide, in order to process your request and any follow-up questions. We are authorized to process data in this context by law (article 6 (1b) of Regulation (EU) 2016/679).
Our guiding principles
We take the protection of your information very seriously. Your data is therefore treated with the greatest care and in strict compliance with the applicable data protection legislation. We have taken technical and organizational security measures to protect all our websites against the risks associated with the processing of personal data. Our partners, who support us in providing this website, also undertake to comply with these conditions.
What information do we systematically record?
You can visit all sections of our website, access to which is not protected, without revealing your identity. We systematically record each use of our website in order to remedy malfunctions and clarify security incidents. You will find more details about the log of recorded data in the section "How do we treat your data?" ".
What rights do we have to process your data?
We respect your privacy. Therefore, we only process your data when we are authorized to do so. It goes without saying that you can also give us consent to process your data by consenting to data processing on our website. In other cases, we process your data because the law allows us to do so. If, for example, you place an order through our website, we are authorized to process your data in order to fulfill this contract. The same applies when you use other services on our website, which require the processing of your data. We are also allowed to process your data when we have a legitimate interest in doing so. As an example, we can cite the login data that we collect to ensure the proper functioning of our website.
In accordance with the applicable regulations, if these contact details were collected in the context of the sale of a product, or a service and they are used for sending surveys intended to promote products or similar services and provided by us, your contact details may be used without your consent. You can also oppose it at any time.
In any case, we will inform you if a processing of your data takes place out of necessity, and each time data is processed, your interests will be systematically considered. In case you have a reason for a complaint, you will find the rights you may have regarding the processing of your data in the last section of this Data Protection Information page.
The following section explains what permissions we use and when we do so. You can find more details on how your data is collected, processed and used on our website (i.e., type, scope and purpose of data processing) in this same section.
What you should also know
Users under the age of 16 should only provide us with their personal data with the consent of their parents or legal guardians. Applicable data protection legislation may provide for different age limits in this regard.
Our website may contain links to other websites. We have no influence on how your data is processed on these websites or their compliance with data protection regulations. Please note any Data Protection Information provided by them.
Data processing on the website
How do we treat your data (login data, cookies, tracking, etc.)?
Login details
For technical reasons, each time your internet browser accesses our website, it automatically sends information to our web server (i.e., login data). We save some of this login information in log files, including:
- The date of access
- Access time
- The URL of the website from which the link originated
- The files consulted
- The volume of data transferred
- The type and version of the browser
- The operating system
- The IP address
Login data does not contain personal data. As a rule, we only analyze login data in order to remedy malfunctions of our website or clarify security incidents. We store this connection data for an indefinite period.
We sometimes need to collect other personal information as well as login data to remedy malfunctions or retain evidence of security incidents. In these cases, we are authorized to process the connection data by law (article 6 (1f) of Regulation (EU) 2016/679). We delete this data once the failure is resolved or the security incident is fully clarified, or if the original purpose of treatment no longer exists due to other factors. In the event of a security incident, we will pass the login details to the investigating authorities on a case-by-case basis, within the permitted limits.
We always keep login data separate from other data collected about the use of our website.
Creating an account on our website
You can create an account on our website. Creating an account is required if you want to access other services. We collect and process the following information as part of the registration process:
Required information :
- Title
- First and last name
- Complete mailing address
- Telephone number
- E-mail address
- Password
We are authorized to process your personal data in order to provide personalized services by law (article 6 (1b) of Regulation (EU) 2016/679). We store the data of registered users until they delete their account. Users with the appropriate authorization can delete their account at any time through their user account. The user account also allows users to modify or delete at any time certain information provided when creating the account.
It goes without saying that we will provide you, at your request, with information about the data in our possession concerning you. We will also be happy to correct any erroneous information or delete information in our possession about you, at your request, provided that such deletion is not prohibited under the terms of our legal obligations to retain certain information. If you wish to make a request, please use the contact details provided at the end of this Data Protection Information page.
Purchase on our website
You can also use our website to access services requiring payment (e.g., orders in the accessory store). We collect and process the following information when services are ordered:
Mandatory information (unregistered users) :
Title
First and last name
Complete mailing address
Telephone number
E-mail address
Billing data (depending on the type of payment we accept and chosen by the user)
When orders are placed by registered users, the following information is also collected:
Mandatory information (registered users) :
Billing data (depending on the type of payment we accept and chosen by the user) Date and amount of all purchases (display of the history of previous purchases in the user account)
We use state-of-the-art encryption techniques (e.g., SSL) over HTTPS to ensure the security of your data during transmission.
When you place an order, we use your information only to process that order. We are authorized to do so by law (article 6 (1b) of Regulation (EU) 2016/679). We store order information at least until the expiration of the statutory retention period.
Cookies
We use cookies and similar technologies so that we can improve the user experience on our website by providing you with personalized content based on your preferences.
By law, we must obtain your explicit consent before collecting any information about your equipment or the technology you use. If you do not want your information to be collected in this way, you can disable cookies on your browser preferences. However, this may have an impact on your browsing experience and thus limit the online services that we can provide to you.
GOOGLE ANALYTICS
We use Google Analytics to analyze the statistics of our site: demographic data, interests, and behavior of visitors. We also use Google Search Console to understand how people find our website and to improve our SEO. Learn more: analytics.google.com
Sharing content on social networks
The content of our website can be shared on social networks using the integrated buttons provided for this purpose. All social media buttons that facilitate content sharing are integrated using simple hyperlinks instead of social plugins developed by social media providers. This is to ensure that your data is not automatically transmitted to social network servers as soon as you visit our website. In addition, when you share content from our website, we transmit to the social network only the information necessary for sharing the relevant content. We do not transfer any personal data in this context.
At the same time, you will also find simple links to our websites on social media. If you click on a link displayed on our website to a social network, or if you log into your social network account in order to share content from our website, your data is processed by the provider of the social network in question. If you wish to obtain information regarding the purpose and scope of data collection, any other processing and use by the provider of the social network, as well as the setting options and your rights associated with the protection of your privacy, please refer to the Data Protection Information, made available by the corresponding provider.
Cases in which we pass on your data
We work with a number of service providers in order to implement and operate our website. We have carefully selected these service providers and entered into a data protection agreement with each of them to ensure the security of your information.
The service providers we use to implement and operate our website are:
- Hosting service provider
- Provider of programming services
We transmit your data to other recipients only in cases where this is necessary to perform a contract with you, in cases where we, or the recipients, have a legitimate interest in the disclosure of your data, or when you have given your consent to such transmission. These recipients include service providers and other companies within our group. In addition, your data may be transmitted to other recipients if we are obliged to do so under legal provisions, or enforceable judicial or administrative decisions.
The other recipients of your data are as follows:
- Freight forwarders / Carriers concerning the delivery / collection of products
- Payment processing service providers
- Debt management service providers
User rights
Your rights
If you have a reason for a complaint, you will find an overview of your rights below. To assert your rights, please use the contact details provided at the end of this Data Protection Information page.
Your right to information about your data
We will provide you, at your request, with information about the data in our possession about you.
Your right to correct and complete your data
We will correct any erroneous information about you, if you notify us accordingly. We will complete incomplete data, if you notify us accordingly, provided that such data is necessary for the intended purposes of processing your data.
Your right to delete your data
We will delete the information in our possession about you, at your request. However, some data will only be deleted subject to a defined retention period, for example because we are legally obliged to retain the data in certain cases or because we need the data to fulfill our contractual obligations to you.
Your right to have your data blocked
In certain cases recognized by law, we will block your data if you wish us to do so. Blocked data is only subject to further processing to a very limited extent.
Your right to withdraw your consent
You can withdraw your consent for the processing of your data at any time without retroactive effect. The legality of the processing of your data will not be affected until the moment you withdraw your consent.
Your right to object to the processing of your data
You can object to the processing of your data at any time, without retroactive effect, if we process your data on the basis of one of the legal justifications set out in article 6 (1e or 1f) of Regulation (EU) 2016 / 679. If you object, we will stop processing your data, provided there are no compelling legitimate reasons for further processing. The processing of your data for direct marketing purposes is never a compelling and legitimate reason for us.
Your right to data portability
At your request, we may make certain information available to you in a structured, commonly used and machine-readable format.
Your right to appeal to a regulatory authority
You can lodge a data protection appeal with a data protection authority. To do so, please contact the data protection authority responsible for your place of residence or the data protection authority to which we belong (hereinafter referred to).
National Commission for Informatics and Freedoms (CNIL), www.cnil.fr.
Your contact for all questions relating to data protection
If you have any questions regarding data protection or the exercise of your rights, you can use the following contact details to contact our data protection officer directly:
LABELVAGE
ZA Les Gardes
10 rue des Gardes
91370 Verrières-le-Buisson
FRANCE
+33.1.69.93.80.80
info@lavelvage.com
Changes to this Data Protection Information
This Data Protection Information reflects the current state of data processing on our website. In the event of changes in data processing, this Data Protection Information will be updated accordingly. We always provide the latest version of this Data Protection Information on our website, so that you can find the necessary information regarding the scope of data processing on our website.