The placing of any order implies, on the part of the buyer, the unreserved acceptance of these general conditions of sale.

Registration and cancellation of orders

Orders are accepted by phone, website, email and order forms. Orders, after receipt by our services, become valid and final only after confirmation. After a period of 5 working days, the orders are deemed to have been accepted.

We reserve the right to cancel an order in the event of: refusal to accept a draft, return of unpaid items, bankruptcy or compulsory liquidation, change in the form of the company. Failure to terminate within 14 days, from the day after receipt of the goods, the sales contract will be considered final and the terms accepted by the buyer.

Delivery time

A delivery time can be given as an indication when placing the order. LABELVAGE reserves the right to modify or suspend the period indicated in the event of unforeseen events directly or indirectly affecting its preparation and shipping department, as well as in the event of delays in supplies from its suppliers. Any modification, cancellation or suspension of the delivery period cannot give rise to compensation of any kind.


The Carriage paid is granted for any order made and paid on our website greater than:
- 600 Euros excluding taxes for France
- 1000 Euros excluding taxes for the intra-community

The Carriage paid is granted for any order made other than through our website greater than:
- 1000 Euros excluding taxes for France
- 2500 Euros excluding taxes for the intra-community
Our goods, shipped freight paid or not, travel at the risk and peril of the recipient.

Merchandise returns

Returns resulting from delivery or order errors will not be taken back or exchanged without prior written consent. No return will be accepted after a period of 15 days after receipt of the goods. Any returned product must be intact in its original packaging. In the event of a return, the postage must be prepaid by the customer. Products returned without their original packaging, incomplete, damaged, unfit for resale engage the responsibility of the customer and will not be refunded.


The products are invoiced in euros at the rates and conditions in effect on the day the order is placed. The current price is that mentioned in the order confirmation and accepted by the customer after 5 working days. The prices notified on our tariffs are only indicative. They are subject to change according to economic developments. All bank charges related to the order are fully payable by customers.

Payment conditions

Our invoices are payable to Verrières le Buisson. Payment of our invoices will be made in advance by credit card, bank transfer or by check to be sent to us with your order, unless there is a specific deadline specified in the order confirmation.

In the event of non-payment of our invoices, the submission of the file to our litigation department would automatically result in an increase of 20% of the amount of the unpaid invoice, as a penalty clause. In addition, in the event of late payment, the company may suspend all pending orders, without prejudice to any other course of action. We would be due penalties for late payment of 1.3% of the total amount of invoices per month of delay (art L441-6 of the Commercial Code). Any costs corresponding to non-payment on the due date (unpaid draft, extension costs, protest, litigation costs, etc.) will automatically be borne by the customer. For any dispute, jurisdiction is attributed to the Tribunal de Corbeil, notwithstanding any stipulation to the contrary.

Our drafts or our acceptances of payment operate neither novation nor derogation from this jurisdiction clause.

Retention of title

Pursuant to Law No. 80-335 of May 12, 1980, LABELVAGE will remain the owner of the goods supplied until the day of their full payment. The customer will therefore be responsible for these goods in this interval and we reserve the right to recover our goods in the event of non-payment or non-compliance with our conditions of sale. The customer therefore agrees to take out, as of now, an insurance contract covering the risks of loss, theft or destruction of the designated goods.


It is expressly agreed that LABELVAGE will not be liable for any compensation towards the buyer for any damage suffered, such as accidents to people and animals, damage to property other than the subject of the contract, loss of profit. Likewise, we decline all responsibility for any accident that may occur during the use of our materials and products.

Only the defective design or manufacture duly noted by the producer of the products or materials can lead to a possible questioning. Under this guarantee, the only obligation incumbent on LABELVAGE will be the free replacement or repair of equipment recognized as defective, excluding any damages.

Attribution of jurisdiction and applicable law

For any dispute, jurisdiction is attributed to the Tribunal de Corbeil, notwithstanding any stipulation to the contrary.

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